Duties and Responsibilities:

a) Provide support to customer service team and manager in backend functions.

b) Provide full administrative support to the team including but not limited to data entry, creation/follow up of customer request orders, update of system records.

c) Maintaining sales records, compiling reports and checking for accuracy/discrepancy In data and invoices.

d) Assist to issue invoice for completed sales and repair orders.

e) Assist to provide shipping details to customers.

f) Assist to follow up on delivery schedule for sales orders and repairs status with

g) Workshop / Supply Chain / Planner.

h) Assist to follow-up with Supply Chain Department on backlog status (demand versus supply) to ensure customer requested delivery date is met.

i) Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies.

j) Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations.

k) Archiving files.

l) Other ad-hoc assignments.

Experience and Qualifications:

· Diploma/O Level/Nitec.

· Well-versed in ERP software, preferably SAP B1 and Microsoft tools (Excel , Words).

· Commercial knowledge of the aviation industry would be an added advantage.

· Candidate with experience would be an added advantage , fresh graduate may also be considered.

· Ability to multi-task, prioritize and manage time effectively.

· Good written , interpersonal and communication skills .

· Good team player – capable of interacting with other departments