Job Description & Requirements

Responsibilities

• Answering telephone calls from clients.
• Replying to email enquiries with standard template.
• Coordinate sales manager schedules for meeting with clients.
• Utilize company resources to develop a filling system that keeps all active sales files available digitally and in hard copy form.
• Coordinating with sales manager in filling important documents and communicating relevant information.
• Data entry in cater master.
• Send EDM and proposal.
• Sending thank you letter/after sales support.
• Send BEO distribution to relevant department.
• Send introduction email accordingly to properties with standard template provided.
• Send emails to clients with regards to the appointed Vendors information and details.
• Sit down with Sales Managers as and when needed with their clients.
• Act as the primary customer service contact for clients who have questions about their accounts or our services.
• Checking prices and contracts are up to date.
• Prepare weekly forecast and sales report.
• To key in new leads in Cater Master system under ‘Enquiry’
• Check with Sales Manager on packages to create ‘Proposal’
• Create the skeleton of ‘Contract’ as and when required
• Email blast to new list, and past customers to touch base
• Update property ‘Event Revenue Forecast'
• Take down minute for any meeting attended
• Submit daily report end of each working day
• Meet with guests and clients

Requirements

• Proven work experience as a Sales administrator or Sales support or Telemarketing
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Attractive incentive
• Proficient in Microsoft Office, and use of telephone systems
• Excellent communication and presentation skills
• Warm, welcoming and approachable voice
• Training will be provided.