Key Responsibilities:

Sales Support:

• Customer Inquiries: Help respond to basic customer inquiries, providing information or directing them to the appropriate person.
• Order Processing: Assist in entering and processing customer orders, ensuring details are recorded correctly.
• Data Entry:Support data entry tasks, including downloading and verifying information from driver handheld devices.
• Invoice Support: Help prepare and issue invoices, ensuring they are accurate and sent out on time.
• System Support:Assist with uploading sales data into the Navision system.
• E-Invoice Assistance: Support the process of submitting e-invoices to customers.
• Driver Coordination: Assist with coordinating driver schedules and deliveries.
• General Admin Tasks: Perform routine administrative duties, such as filing, document organization, and managing sales & marketing work supplies.

Marketing Support:

• Marketing PO and Invoice Support: Help manage marketing-related purchase orders and invoices.
• OOS Monitoring:Assist in tracking out-of-stock (OOS) items and reporting them.
• Customer Complaints Tracking: Help log and follow up on customer complaints.
• Marketing Activities Support: Provide assistance with marketing events, promotions, and other activities.

Requirement:

• Minimum ‘O’ Level
• Proficiency in MS Word & Excel
• Bilingual in English & Mandarin
• Able to work under pressure, multi task & independently
• Immediate