Job Summary

We are seeking a detail-oriented professional to support RMB clearing and settlement operations within the Bank. The role involves processing cross-border payment transactions, handling payment investigations, and supporting operational coordination with participating banks to ensure smooth and efficient settlement processes.

Responsibilities

• Process inward and outward RMB payment transactions accurately and within required timelines to ensure smooth settlement
• Investigate payment instructions and resolve transaction enquiries or discrepancies to maintain transaction integrity
• Handle internal and external enquiries regarding payment status or non-receipt of funds to provide timely updates
• Collect and process applicable transaction charges from participating customers or banks to ensure accurate billing
• Review and process account opening documentation for participating clearing banks to support compliance and onboarding
• Prepare monthly operational reports and data submissions for participating banks to facilitate performance tracking
• Coordinate with internal departments to support system enhancements and operational process improvements for increased efficiency
• Assist with operational projects and perform ad-hoc duties assigned by the Department Manager to support team objectives

Preferred competencies and qualifications

• Bachelor’s degree in Banking, Finance, Accounting, or a related discipline
• Prior experience in banking operations, payments, settlement, or clearing operations preferred to enhance role effectiveness
• Knowledge of accounting principles or data analysis advantageous for accurate transaction handling and reporting
• Proficiency in Microsoft Office applications, particularly Excel, to manage data and reports efficiently
• Mandarin proficiency preferred to liaise effectively with Mandarin-speaking stakeholders
• Strong attention to detail and problem-solving skills to identify and resolve operational issues
• Proactive learning attitude to adapt in a dynamic banking environment
• Ability to work effectively under pressure in a fast-paced operational setting
• Strong sense of responsibility and compliance with internal policies and procedures to maintain operational integrity