Key Responsibilities

• Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.
• Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
• Seek ways to better promote the store, the product line and service within the store.
• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
• Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
• Manage all controllable costs with a view to maintaining profitability.
• Ensure the store remains clean and presentable at all times.
• Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.

EA License No: 19C9611

EA Personnel Reg No: R25143833 Kwan Sook Yee (Evvie)