Company Description

Our Second Nature is a clothing brand centered on creating comfortable, everyday wear. The brand focuses on designing collections inspired by the small, meaningful moments in life — from the tranquility of a slow walk in the park to the familiarity of nostalgic songs. Believing in the personal and transformative nature of clothing, Our Second Nature blends thoughtful design with individuality. Each creation reflects a blend of the tangible and intangible, celebrating what makes life uniquely personal.

Job Description & Requirements:

We're looking for a fun, friendly & motivated individual to join our Retail & Community team as a Retail Brand Ambassador (Part-Time) - key figure in overall online customer service experience. You should be someone who understands the brand and embodies our values.

Prior experience in customer-facing roles is recommended but not required - however affinity with the brand and passion for service is necessary.

Responsibilities included:

• Executing and overseeing day to day operations i.e., Opening/Closing, inventory management, stock replenishments, customer service, cashiering, sales reporting, visual merchandising, store cleanliness, goods receiving or deliveries
• Delivering excellent in-store customer service to enhance overall customer experience
• Supporting in the execution of in-store activities, events or campaigns
• Assisting the team with any other assigned ad-hoc duties
• Reporting to Retail & Community Manager

Skills & Requirements:

• Impeccable customer service skills
• Honest, hardworking, responsible, proactive and a collaborative team player
• Able to commit at least 3 days a week, including 1 day on the weekend
• Positive energy and approachable with a willingness to learn
• Great understanding of the brand aesthetics and values
• Excellent communication skills
• Ability to multitask, prioritise, and manage time effectively
• Minimum commitment period of 6 months
• Love for Our Second Nature is an added bonus!

To apply, please submit your CV to [email protected]

Job Type: Part-time

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person