Description

The Retail Assistant is a person responsible for selling and explaining the functions and
qualities of goods, assisting customers by pointing out or demonstrating features and merits
of an article, managing and maintaining store display standards and arrangement of
merchandise as well as stock/shelves replenishment according to the company’s Standard
Operating Procedures.

Duties include:

* performing out-of-stock, quality and expiry checks
* price tagging and ensuring price ticket accuracy
* quoting prices, credit terms and quantity discounts
* achieving sales, delivering service and operations excellence
* participating in stock-take
* performing general housekeeping duties to ensure the store’s cleanliness and tidiness
* operating cashier counter and processing sales proceeds where required to
* processing and ensuring accuracy of online orders, and picking items to the highest quality
* handling order fulfilment processes for customers in store
* engaging in innovation and productivity initiatives for the store to drive seamless customer experience across channels