Company Overview

GOUGH RECRUITMENT (SINGAPORE) PTE. LTD. strives to be the leading specialist delivering quality talent in Real Estate, Property, Development, and Construction markets with a holistic approach.

Job Summary

Lead a portfolio of luxury F&B venues to achieve strategic, financial, and operational excellence, driving innovation, guest satisfaction, and industry recognition.

Responsibilities

• Ensure compliance with health, safety, and food hygiene regulations to maintain safe operations
• Enforce organizational policies and procedures consistently across all venues
• Report incidents, hazards, and unsafe conditions promptly to mitigate risks
• Collaborate with operational teams to prepare and submit accurate annual budgets
• Monitor financial performance and guide corrective actions across all food and beverage operations
• Design and implement promotional initiatives to increase revenue and enhance brand visibility
• Lead and motivate managers to achieve strategic objectives and meet performance targets
• Foster a workplace culture focused on continuous improvement and creative problem-solving
• Partner with teams to develop and launch innovative offerings and expand product selections
• Drive initiatives to secure recognition from prestigious industry organizations
• Manage guest feedback collection and resolution to ensure high satisfaction levels
• Communicate guest feedback effectively across all staff levels to improve service quality

Required competencies and certifications

• Proven leadership and team-building skills demonstrated by developing high-performing teams
• Candidates must have recent experience managing a Michelin * environment
• Minimum 10 years’ experience in luxury hospitality and fine dining, including at least 5 years in senior leadership roles
• Strong expertise in strategic planning, budgeting, and financial performance analysis
• Experience in creating and launching new concepts within upscale dining or hospitality environments
• Hands-on involvement in pre-opening and renovation projects
• Educational background in hospitality or business management at degree or advanced diploma level
• Position is to be based in Macau
• A strong understanding of Mandarin Chinese is required

Preferred competencies and qualifications

• Familiarity with operations in integrated resort or casino environments
• Prior experience working in East Asia

Other Information

Contact for this role: Alex Beattie - Email: [email protected]

Data collected will be used for recruitment purposes only and handled per the Personal Data (Privacy) Ordinance. Only shortlisted candidates will be notified.