Location: Multiple Locations
Job Type: Full Time
Work Schedule: 5-6 Day Week
Salary: SGD 3,000 – 4000 per month

Restaurant Operations

• Assist in managing daily restaurant operations, including opening and closing procedures.
• Ensure smooth, efficient, and professional service at all times.
• Uphold high standards of food quality, service, and hygiene.
• Handle customer feedback and resolve issues promptly and professionally.

Team Supervision & Training

• Supervise, coach, and motivate service crew and kitchen team.
• Manage hiring, onboarding, and performance evaluation of staff.
• Lead by example to maintain a positive and disciplined work environment.
• Plan and manage staff scheduling and manpower planning.

Customer Service

• Ensure customer satisfaction and resolve any service-related concerns.
• Maintain a welcoming environment for all customers.
• Ability to communicate with mandarin speaking customer.

Compliance & Safety

• Ensure full compliance with local regulations, including NEA, SFA, and WSQ requirements.
• Maintain food safety, workplace safety, and sanitation standards.

Inventory & Cost Control

• Oversee inventory levels and coordinate with suppliers when needed.
• Monitor wastage, control operating costs, and ensure stock accuracy.
• Support administrative tasks and reporting when required.

Requirements

• Minimum 3 years of experience in the Food & Beverage industry in Singapore.
• Experience managing a restaurant or supervising a service team.
• Strong people management skills with ability to lead both Front-of-House and Back-of-House teams.
• Familiar with local F&B regulations, food safety standards, and hygiene compliance.
• Strong communication and interpersonal skills.
• Ability to work independently and handle fast-paced environments.
• Passionate about providing quality food and excellent customer experience.