Job Description

• Provide essential customer service support to residents, visitors, and contractors, including maintaining proper records and documentation.
• Handle and manage residents’ expectations professionally to ensure consistent delivery of excellent service standards.
• Adhere to established quality assurance procedures, including those related to cleaning, security, repairs and maintenance, fire safety, lift operations, and emergency protocols.
• Assist the Condo Manager with daily operational duties as required.
• Conduct scheduled inspections and checks of the estate, and promptly escalate any irregularities, faults, or emergencies to management (when sufficient manpower on duty).

Job Requirements

• At least 2 years and above MCST Experience in residential or commercial development.
• Basic accounting knowledge
• Customer orientated
• Good Public Relations skills