Job Description

• Identify and secure new business opportunities in the freight forwarding sector, leveraging industry insights and expertise in specific verticals.
• Strategically pursue and convert prospects into long-term, loyal clients.
• Build and sustain robust relationships with key accounts to foster customer satisfaction, retention, and incremental business growth.
• Act as the primary contact for customers, resolving concerns and ensuring exceptional service delivery.
• Conduct thorough market analysis to identify trends, assess competitive landscapes, and recommend actionable strategies to penetrate new markets.
• Stay updated on regulatory changes, trade practices, and economic trends affecting the freight forwarding industry.
• Design and execute effective sales plans to meet and exceed revenue and profitability targets.
• Align individual sales strategies with overall organizational goals and market dynamics.
• Work closely with internal teams, including operations and customer service, to ensure seamless delivery of freight solutions tailored to client needs.
• Provide comprehensive and accurate sales forecasts, performance reports, and market feedback to senior leadership.
• Conduct face-to-face client meetings and attend industry events to strengthen relationships and expand market presence.

Requirements

• A minimum of 5 years of proven success in sales roles within the freight forwarding or logistics industry.
• Demonstrated ability to develop and close high-value deals and achieve sales KPIs.
• Diploma or degree in Supply Chain Management, Business Administration, or a related field.
• Strong understanding of air and ocean freight forwarding solutions, market dynamics, and customer expectations.
• Exceptional negotiation, communication, and presentation skills to effectively engage diverse stakeholder groups.
• Advanced proficiency in CRM software and sales analytics tools for managing leads and tracking performance metrics.
• Adept at building strategic relationships, identifying opportunities, and converting them into revenue.
• Self-driven and resilient, with a “can-do” attitude to navigate complex sales scenarios.
• Flexible and adaptable to work in multicultural environments and meet extensive travel requirements.
• Highly organized and detail-oriented with the ability to prioritize and manage multiple tasks.
• Analytical thinker capable of formulating actionable insights from market research and sales data.