Job Summary

The Employment Agent Staff is responsible for sourcing, screening, and placing candidates with suitable employers. The role involves coordinating between job seekers and clients, ensuring compliance with local labor regulations, and delivering efficient recruitment services.

Key Responsibilities

• Source and recruit candidates through job portals, social media, and other channels
• Screen resumes and conduct initial interviews to assess candidate suitability
• Match candidates with job openings based on skills, experience, and employer requirements
• Arrange and coordinate interviews between candidates and clients
• Prepare and process employment-related documentation (contracts, work permits, etc.)
• Provide guidance to candidates on job expectations, salary, and working conditions
• Maintain and update candidate and client databases
• Ensure compliance with local employment laws and agency regulations (e.g., MOM rules in Singapore)
• Handle client inquiries and provide recruitment support services
• Follow up on placements to ensure satisfaction of both employer and employee

Requirements

• Minimum GCE ‘O’ Level / Diploma / Degree (depending on role level)
• Prior experience in recruitment, HR, or customer service preferred
• Good communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong organizational and coordination skills
• Basic computer skills (MS Office, job portals)
• Knowledge of employment regulations is an advantage

Preferred Skills

• Multilingual abilities (useful for handling foreign workers)
• Sales or customer service experience
• Familiarity with work pass application processes (e.g., WP, S Pass, EP in Singapore)

Working Conditions

• Office-based with occasional client or candidate meetings
• May require extended hours to meet placement targets

Performance Indicators (KPIs)

• Number of successful placements
• Client satisfaction
• Candidate retention rate
• Response time and service quality

If you want, I can tailor this specifically for:

• Maid agency (FDW)
• Construction/manpower supply (fits your industry)
• Entry-level vs senior consultant
• Or even make it into a job advertisement post instead of HR description

need to have the certificate from government

Got it — you’re referring to the mandatory government certification requirement (especially relevant in Singapore).

Here’s an updated version of the job description including that requirement 👇

Job Title: Employment Agent Staff / EA Personnel

Job Summary

The Employment Agent Staff is responsible for sourcing, screening, and placing candidates with employers while ensuring full compliance with Singapore Ministry of Manpower (MOM) regulations.

Key Responsibilities

• Source and recruit candidates through various channels
• Screen and shortlist candidates based on employer requirements
• Coordinate interviews between employers and candidates
• Handle work pass applications (WP, S Pass, EP)
• Prepare and process employment documentation
• Advise clients and candidates on hiring regulations and procedures
• Maintain proper records in accordance with MOM requirements
• Ensure compliance with all Employment Agency (EA) regulations
• Provide after-placement support and follow-up

Requirements

• Minimum GCE ‘O’ Level / Diploma or equivalent
• Must possess the Certificate for Employment Intermediaries (CEI)
  (Basic or Advanced, issued by an MOM-approved training provider)
• Valid EA Personnel Registration Number (or eligible to apply)
• Prior experience in recruitment or HR preferred
• Good communication and interpersonal skills
• Strong administrative and coordination abilities

Mandatory Certification (Singapore)

To legally work as EA staff, candidates must:

• Complete the CEI (Certificate for Employment Intermediaries)Basic CEI – for handling non-managerial roles (e.g., Work Permit holders)Advanced CEI – for handling PMET roles (EP, S Pass)
• Register with MOM as EA Personnel (EA Number required)

Preferred Skills

• Knowledge of MOM work pass processes
• Multilingual (to liaise with foreign workers)
• Sales or client management experience