· Answer all incoming calls for offices in Singapore

· Ensure the console is kept up to date

· Check New Starter and Exit spreadsheet and update as required.

· Contact Managers of new starters to determine extension of new starter

· Liaise with team assistants to ensure updated team lists are sent through regularly

· Liaise with Managers to obtain relevant client information for their respective teams.

· Reflect a professional and courteous profile for client

· Open, date-stamp, and sort mails by business/ department. Place in pigeonholes for scanning team.

· Record all incoming Registered/Express Post mail

· Prepare and list cheques as per cheque handling procedures required by Finance

· Dispatch and retrieval of archive boxes from external supplier

· Prepare consignment notes for international mail satchels and freight

· Prepare local Post manifest totalling daily outgoing mail

· Provide relief coverage for Mailroom and FOH roles when required

· Understand the EMS system in conjunction with visitor registrations and issuing of passes

· Any other facilities tasks related to smart office as directed by the Facilities Coordinator

Knowledge, Skill and Abilities Required

· Minimum a Diploma in Facilities Management or its equivalent

· A proven background in the field of facility or similar related discipline

· Working knowledge of the statutory requirements and their application in OH&S and knowledge of government agencies and key client framework

· Computer literate in Microsoft Office and Access

· Excellent time management and teamwork skills

· Commitment to continuous improvement and best practice

· Excellent grooming and personal hygiene standards

· Self-motivated and lateral thinking

· Languages: English Fluent. Bilingual will be advantageous.