Working Location : Raffles Place

Working Hours : Mondays to Fridays, 8am to 5.00pm or 8:30am to 5:30pm

Job Purpose :

· Receptionists must be smartly attired to project Client’s Corporate image.

· Answer all incoming telephone calls and ensure that all messages are directed to the right recipients.

· Perform reception service in an efficient, professional and courteous manner

· Greet, receive, inform and guide on-site visitors arriving at the main reception desk

· Telephone directory management

· Maintain a visitors/participants log in and sign-out

· Arrange the host to receive their visitors

· Security administration – card access, visitor log etc..

· Provide administrative support such as photocopying, faxing, providing Wi-Fi codes, etc. to all visitors, guests, participants and trainers

· Maintain and update records of all manuals and records of office assets

· Contribute to achieving strong customer relationships by focusing on responsiveness and communication as well as on meeting and/exceeding customer’s expectation

· Mail Service - Receive mail from Singapore Post, courier services which will then need to be sorted for the occupants.

· Ensure the cleanliness and upkeep of the area/lounge to reflect the Client’s Corporate image; if necessary, call the cleaning services

· Meeting room management – support meeting room bookings, replenish supplies (drinks, snacks etc..)

· Handle Help Desk on all user requests.

· Collaborate with HR on onboarding and offboarding processes, including the preparation of welcome kits, business cards, and workstation assignments.

· Manage the procurement and inventory of welcome kit supplies to ensure timely availability.

· Support event planning and coordination, including decorations, setup, and logistics for corporate events, local holiday celebrations, and employee engagement activities.

· Facilitate special arrangements, such as newborn gifts and wreath flower deliveries, in line with company policies and cultural practices.

· Assist with emergency evacuation procedures and support either as fire warden or fire sweeper in the event of an evacuation.

· Site contact and oversees and/or coordinates maintenance/repair works assignments by technicians and vendor as required

Support Client’s Event Management team with meeting room reservation and arrangements. Daily equipment check in conjunction with meeting room support