Receptionist
Receptionist
Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
Company Overview
Building a team of ladies passionate about the beauty industry, fostering individual mental and financial growth together in a family-bonding culture.
Job Summary
Support customer engagement and administrative operations by managing communications, scheduling appointments, and maintaining accurate client records to ensure smooth service delivery.
Responsibilities
- Answer incoming customer calls promptly and professionally to provide timely assistance.
- Respond to customer enquiries via WhatsApp to maintain clear and effective communication.
- Schedule, confirm, and reschedule customer appointments in the booking system to optimize service availability.
- Send timely reminders to clients about upcoming appointments to reduce no-shows.
- Maintain accurate and up-to-date client records in the system to support service continuity.
- Update appointment notes and document customer communications to ensure clear information sharing.
- Coordinate with therapists to ensure appointment schedules run smoothly and efficiently.
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SMUVVE AESTHETICS PTE. LTD.
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