Job Description & Requirements

About the Role
We are seeking a detail-oriented and proactive Quality Engineer to support quality assurance, testing execution, and operational support across business-critical systems. The successful candidate will be responsible for functional and non-functional testing, automation scripting, test planning, and supporting compliance reviews to ensure robust system delivery aligned with project and governance standards.

Key Responsibilities

Testing & Quality Assurance

• Understand and document business processes, workflows and user stories
• Develop, review and execute test plans, test cases, test data, scenarios and strategies
• Perform functional and non-functional testing activities
• Conduct manual and automated testing using tools such as Tricentis Tosca or equivalent
• Develop, maintain and enhance automated test scripts
• Support performance, security, interface integration and usability testing
• Review test reports, defects, and results to ensure adherence to quality standards

System Testing & Delivery Support

• Support and review System Integration Testing (SIT), on-site acceptance testing and User Acceptance Testing (UAT)
• Review vendor source code for deployment readiness where required
• Facilitate UAT coordination, end-user training and test sign-offs
• Collaborate with stakeholders and appointed contractors on test execution and issue resolution
• Manage planned test activities to ensure delivery within project timelines

Process Improvement & Compliance Support

• Review test methodologies and recommend process improvements and best practices
• Analyse quality processes and identify optimisation opportunities
• Provide operational and technical support to project teams beyond testing activities
• Ensure vendor deliverables comply with relevant policies, standards and guidelines
• Identify and close compliance gaps relating to project deliveries

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Computer/Electronics Engineering or related discipline
• At least 3 years of experience in Quality Assurance, Software Testing or equivalent role
• Hands-on experience in manual and automated testing
• Experience using automated testing tools such as Tricentis Tosca or equivalent
• Good understanding of test planning, defect management, SIT and UAT processes
• Knowledge of application support and maintenance environments preferred
• Experience supporting government or public services systems is advantageous
• Strong analytical skills, attention to detail and problem-solving abilities
• Good communication and stakeholder management skills
  
  Certifications (Preferred)
• Certified Software Testing Professional (CSTP)
• Certified Software Quality Analyst (CSQA)