Job Description / Duties:

• Oversee end-to-end project delivery, ensuring timelines, budgets, and qualit standards are met
• Plan, coordinate, and track project progress with internal teams and external stakeholders
• Identify potential risks and implement solutions to keep projects on schedule
• Ensure effective communication between teams, clients, and vendors so that tasks are clearly defined and completed on time
• Monitor project performance and provide regular updates to key stakeholders
• Manage resources, assign tasks, and ensure deliverables meet clients' expectations.
• Conduct post-project reviews to assess success and define areas for improvement to development team
• Support customer onboarding, training, and troubleshooting as needed
• Provide excellent customer service to maintain satisfaction and loyalty
• Help customers understand product features and potential upgrades

Work experience/Skills required:

• Possessing a Diploma or Bachelor’s degree in relevant field
• Experience in project management / delivery and operations
• Strong problem-solving and organizational skills
• Ability to manage multiple projects simultaneously.
• Excellent communication and stakeholder management skills.
• Demonstrating proficiency in Microsoft Office, Adobe