Executive / Senior Executive for Programmes

The Singapore Scout Association (SSA)

The Singapore Scout Association is a non-discriminatory youth movement established in 1910 dedicated to the development and enablement of young people in Singapore to become responsible and active citizens. Through the Mission of educating young people on a value system based on the Scout Promise and Scout Law, Scouts help to build a better world where people are self-fulfilled as individuals and play a constructive role in society. 

Roles & Responsibilities

1. Design, develop and customise outdoor adventure, leadership, team-building and experiential learning programmes for schools, Scout groups, youth organisations, corporates and external clients.
2. Prepare programme proposals, quotations, schedules, learning outcomes, costing sheets and supporting documents based on client requirements.
3. Respond to enquiry emails, calls and walk-in requests in a timely and professional manner.
4. Promote and sell programmes, camp packages, venue rental options and customised learning experiences to potential clients.
5. Follow up on leads, soft bookings, confirmed bookings and post-programme feedback to build strong client relationships.
6. Coordinate pre-programme, during-programme and post-programme administration, including meals, transport, accommodation, equipment, manpower, project codes and programme materials.
7. Work closely with internal teams, including Programmes, Facilities, Finance and Administration, to ensure smooth programme planning and delivery.
8. Liaise with schools, vendors, trainers, facilitators, partners and external stakeholders to ensure operational requirements are met.
9. Support the deployment and coordination of facilitators, instructors and trainers for programmes and camps.
10. Maintain accurate programme records, client communication, attendance lists, risk assessments, feedback forms and post-programme reports.
11. Assist in special projects, grant applications, partnership proposals, sponsorship opportunities and new programme initiatives.
12. Review and improve programme workflows, templates, SOPs, documentation and administrative processes.
13. Ensure programmes are planned and delivered in line with safety procedures, risk management practices and service standards.
14. Carry out any other duties or projects assigned by Management in support of SSA’s operational and strategic objectives.

Desirable Attributes & Qualifications

1. Diploma or Degree in Outdoor Education, Sports & Recreation, Events Management, Business, Hospitality, Education, Social Sciences or a related field.
2. Relevant experience in programme planning, outdoor education, youth development, events, customer service, sales or business development.
3. Strong interest in outdoor adventure learning, youth development and experiential education.
4. Good written and verbal communication skills, with the ability to prepare proposals, quotations, reports and programme documents.
5. Organised, detail-oriented and able to manage multiple programmes, enquiries and administrative tasks concurrently.
6. Proactive, service-oriented and comfortable working with schools, volunteers, vendors, trainers and internal teams.
7. Willing to work during overnight camps and occasionally on weekends, evenings or public holidays when required to support programmes, camps or events.