The Take-A-Break (TAB) programme offers subsidised respite care, giving caregivers time to rest and recharge with peace of mind.

Summary:

To lead administrative support, service development and evaluation of Take-a-Break programme.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Administration & Operations

• Responsible to programme manager and division director in all matters pertaining to the administration and programme planning of TAB.
• Recommend policies and practices for the efficient and effective operation and management of services and assist in implementing those policies and practices.
• Handles Information & Enquiry and conduct assessment to recommend outcome of a referral to TAB.
• Responsible for achieving key performance indicators in the client reach, outcomes and impact. This includes completion of progress reports and assisting in data analysis for planning and reporting purposes in a timely manner.
• Collaborate with and respond to funder on any queries on TAB programme cases.
• Provide administrative support and coverage to other TAB colleagues.

Service Development and Sustainability

• Supervise the programme planning and delivery which includes developing/implementing service elements that are evidence-informed and clinical relevance for clients and families.
• Take responsibility for ground sensing to find out the needs of the clients/caregivers in the area
• Collaborate with funder and appointed service providers to identify service pain points and work towards solutioning.

Networking & Professional Matters

• Network, participate and contribute professionally through work with relevant professionals and stakeholders that involves TAB programme.
• Represent TAB to undertake outreach efforts to referral agencies, community organisations and any other relevant agencies
• Supervise TAB colleagues that may include social worker, programme assistant and social work associate and work with caregivers/clients to offer services to the clients.

Other Duties

• Any other duties as may be assigned from time to time.

JOB HOLDER REQUIREMENT

• A degree in any discipline related to social sciences or related disciplines
• At least 3 years of relevant working experience in administrative work or managing programmes for people with disabilities
• Analytical, flexible, resilient and ability to see different perspectives and draw connectivity
• Confident as an independent project/team lead who can foster good teamwork