Role Overview

The Product Manager (Associate) will support the delivery and ongoing management of AN enterprise digital platform. The role focuses on backlog management, coordination with technical teams, and operational support, making sure that product changes are delivered in a controlled, secure, and timely manner across non production and production environments.

Key Responsibilities

Support product strategy execution through backlog grooming, prioritisation, and requirement clarification.
Work closely with development, infrastructure, and operations teams to translate business needs into actionable user stories and tasks.
Participate in Agile ceremonies, including sprint planning, daily stand ups, reviews, and retrospectives.
Track delivery progress, dependencies, and risks across sprints and releases.
Assist with stakeholder communication during deployments, incidents, and operational changes.
Support production operations, including coordination during go lives, incident response, and post deployment reviews.
Ensure deliverables and changes align with governance, security, and audit requirements

Required Skills & Experience
Experience supporting IT product delivery in a structured environment
Working knowledge of Agile delivery practices and backlog management
Ability to collaborate effectively with technical teams (developers, infra, ops)
Exposure to production support activities, including deployments and incident coordination
Strong communication skills with the ability to engage both technical and non technical stakeholders
Availability to support after hours activities for planned deployments or critical incidents, as required

Certifications (Optional)
Agile / Scrum certifications
ITIL Foundation or equivalent
Cloud fundamentals