The Product Executive acts as the Service Product Owner and in-house consultant, overseeing the implementation, deployment, and continuous improvement of the Risk-Mapping product. This role bridges business users, external technology providers, and stakeholders to ensure effective product performance, user adoption, and alignment with sustainability objectives.

Business domain: Risk‑Mapping digital platform designed to assess and monitor sustainability risks in natural processed product supply chains.

Product Management & Delivery (Approximately 45%)

• Monitor product performance and proactively address operational or technical issues during product use.
• Lead weekly project management meetings with external technology vendors to review reported issues, development progress, and upcoming enhancements.
• Translate business and user requirements into clear functional specifications, dashboard prototypes, and technical documentation for vendor implementation.
• Coordinate and perform User Acceptance Testing (UAT) in pre-production environments, including creating, executing, and tracking test cases prior to release.
• Raise, track, and manage technical tickets with third-party vendors to ensure timely resolution.

2. User Engagement & Onboarding (Approximately 25%)

• Lead onboarding sessions and user training through online meetings.
• Conduct regular follow-up sessions with existing users to ensure smooth adoption and progress.
• Maintain and update the user database to track onboarding status, product usage, and assessment progress.
• Support the preparation of analysis and summary reports following users’ risk assessment completion.

3. Strategic Product Improvement (Approximately 20%)

• Gather, analyse, and synthesise user feedback and product usage insights to recommend enhancements.
• Collaborate closely with technology vendors to implement functional improvements and resolve performance issues.
• Support backend and workflow changes when required to improve efficiency and scalability of the product.

4. Stakeholder & Internal Engagement (Approximately 10%)

• Support regular coordination and follow-up meetings with key stakeholders, including manufacturing clients, industry partners, and non-profit organisations.
• Assist with strategic communication and marketing initiatives, including content support for professional platforms such as LinkedIn.

Preferred Background & Requirements

• Bachelor’s degree in Computer Engineering, Data Science, Business Analytics, Information Technology, Environmental Studies, Sustainability, or a related field.
• Minimum 1 year of relevant work experience, preferably in product management, IT project management, supply chain sustainability, or digital solutions.
• Strong interest or academic background in social and environmental sustainability is highly preferred.
• Experience with dashboards and data visualisation tools such as Power BI, Tableau, Odoo, or similar platforms is an advantage.
• Solid understanding of web-based applications, ERP systems, and product development workflows.
• Highly proactive, creative, and capable of managing multiple parallel tasks independently.
• Strong communication skills with the ability to translate user needs into actionable technical requirements.

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

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