Key Responsibilities

Clinical Services

• Conduct comprehensive patient consultations and perform TCM diagnosis using established TCM principles and methodologies.
• Formulate and implement individualized treatment plans based on patients' medical conditions and healthcare needs.
• Prescribe Chinese herbal medicine and provide appropriate medication counselling and usage instructions.
• Perform TCM treatments including acupuncture, cupping, tuina, moxibustion, and other approved therapeutic procedures.
• Monitor treatment outcomes and adjust treatment plans as necessary to achieve optimal patient care.
• Maintain accurate, complete, and timely clinical records in accordance with regulatory and clinic requirements.

Patient Management

• Provide professional healthcare advice, wellness education, and preventive care recommendations to patients.
• Establish and maintain strong patient relationships through quality service and effective communication.
• Ensure high standards of patient satisfaction and service excellence.
• Follow up on patients' treatment progress and continuity of care.

Compliance and Quality Assurance

• Ensure compliance with the Traditional Chinese Medicine Practitioners Board (TCMPB) regulations, Ministry of Health (MOH) guidelines, and clinic policies.
• Adhere to all clinical governance, infection control, workplace safety, and patient confidentiality requirements.
• Maintain proper documentation and safeguard patient information in compliance with the Personal Data Protection Act (PDPA).
• Participate in quality improvement initiatives and clinical audits as required.

Business and Operational Support

• Support the achievement of clinic operational and business objectives.
• Collaborate with clinic assistants, therapists, and other healthcare professionals to ensure efficient clinic operations.
• Participate in marketing activities, health talks, educational seminars, and community outreach programmes where required.
• Contribute to patient retention and clinic growth through the delivery of quality healthcare services.
• Undertake any other duties as assigned by Management.

Requirements

Education and Professional Qualifications

• Degree in Traditional Chinese Medicine from a recognised institution.
• Fully registered TCM Physician with the Singapore Traditional Chinese Medicine Practitioners Board (TCMPB).
• Possess a valid Practising Certificate issued by TCMPB.

Experience

• Minimum 1–3 years of relevant clinical experience preferred.
• Candidates with strong clinical competencies and relevant qualifications may be considered regardless of years of experience.

Competencies and Skills

• Strong knowledge of Traditional Chinese Medicine theories and clinical practices.
• Proficient in acupuncture, herbal prescription, and other TCM treatment modalities.
• Excellent interpersonal and communication skills.
• Ability to communicate effectively in English and Mandarin to serve a diverse patient base.
• Strong patient service orientation and professional ethics.
• Ability to work independently and collaboratively within a team environment.

Working Hours

• Able to work on rotating shifts, weekends, and public holidays.
• Willing to be deployed across clinic locations based on operational requirements.