Job Summary

Provide comprehensive Personal Assistant and administrative support to the Account Manager, ensuring efficient office operations and contributing to the enforcement of company policies and procedures.

Responsibilities

• Deliver full-spectrum Personal Assistant support to the Account Manager, enabling effective management of schedules and priorities
• Enforce Company Policies and Procedures within the office to maintain compliance and operational consistency
• Greet visitors professionally, respond to inquiries, and create a welcoming environment that reflects company values
• Capture and distribute accurate meeting minutes to support informed decision-making and follow-up actions
• Coordinate and organize meetings, manage calendars, and arrange travel logistics to optimize time and resources
• Organize and maintain confidential files and databases, ensuring data integrity and accessibility
• Manage communications by handling emails and phone calls promptly and professionally
• Maintain orderly paperwork, records, files, and documents to support efficient office administration
• Update and manage inventory records accurately, processing orders within established timelines to support business needs
• Participate in the development and implementation of business policies and administrative procedures to enhance operational effectiveness
• Execute ad-hoc duties assigned by the Account Manager with reliability and discretion

Required competencies and certifications

• Proven work experience as a Secretary or Personal Assistant demonstrating proficiency in Microsoft Office applications
• Ability to communicate clearly and concisely in both written and verbal formats to support effective collaboration
• Strong organizational skills to prioritize tasks, maintain high accuracy, and meet deadlines consistently
• Demonstrated discretion, integrity, and loyalty in handling sensitive and confidential information
• Capacity to work independently with minimal supervision, exhibiting problem-solving skills and resourcefulness
• Ability to multitask effectively, managing multiple deadlines and challenges simultaneously
• Capability to build and maintain effective working relationships across various organizational levels, including senior leadership

Preferred competencies and qualifications

• Completion of GCE ‘A’ Level or equivalent qualification
• Positive and proactive work attitude characterized by reliability, flexibility, enthusiasm, and self-motivation
• Emotional intelligence to understand and manage own and others’ emotions, enhancing communication and teamwork