Retail Operations & Store Performance

• Oversee daily operations of all retail stores in Singapore to ensure smooth and efficient execution.
• Drive sales performance, productivity, and operational excellence across stores.
• Identify operational gaps and implement improvement plans.

Staff Recruitment & HR Management

• Lead recruitment for all retail staff including store managers, supervisors, and frontline staff.
• Manage onboarding, training coordination, scheduling, and manpower planning.
• Handle HR-related matters such as attendance, leave management, performance evaluation, and disciplinary processes.
• Foster a positive team culture, engagement, and retention within the retail organization.
• Ensure compliance with local labor laws, HR policies, and company guidelines.

HQ Reporting & Cross-Functional Alignment

• Prepare and submit regular reports to HQ on sales performance, staffing, store operations, and key issues.
• Act as the main point of contact between Singapore retail operations and HQ.

Logistics, Warehouse & Inventory Coordination

• Coordinate closely with logistics and warehouse teams to align shipment schedules and stock replenishment.
• Monitor inventory levels to ensure optimal stock availability and minimize overstock or shortages.
• Support inbound and outbound shipment planning for new store openings, campaigns, and promotions.
• Oversee stock movement, transfers, and stock accuracy in collaboration with warehouse teams.
• Assist in stock take planning and inventory reconciliation.

Compliance & Administration

• Ensure stores comply with company policies, safety standards, and local regulations.
• Support store-related documentation, contracts, and operational procedures.
• Coordinate with external partners such as mall management and service vendors when required.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd(EA Licence No: 99C4599)