Sales Representative (Student Enrolment) – Tuition Centre | Basic + Commission | OTE Commission ~$24,000/year (Uncapped) | Career Progression

Company / About Us

We are a growing tuition centre in Singapore focused on delivering measurable learning outcomes for students and a high-quality experience for parents. As we expand our programmes and student intake, we are hiring part-time/full-time Sales Representatives to drive enrolment growth. The role works closely with our centre operations team and includes a part-time front desk/parent liaison component to ensure a smooth customer journey and strong retention.

If you enjoy consultative selling, building relationships, and being part of a team with clear advancement pathways, we would like to speak with you.

Role Overview

This is a sales-focused role responsible for driving student enrolment through lead conversion, outreach, and pipeline management. You will represent the centre to parents and students via walk-ins, calls/WhatsApp, events, and community outreach, while supporting front desk operations and parent communications.

You will earn a competitive basic salary plus commission, including on-target commission of approximately $24,000, with unlimited upside based on performance.

Key Responsibilities

1) Direct Sales & Student Enrolment

• Achieve monthly enrolment targets across the centre’s programmes.
• Convert inbound enquiries and warm leads through consultative selling and clear programme recommendations.
• Handle walk-ins, phone calls, WhatsApp enquiries, and follow-ups.
• Present programme information (class formats, schedules, suitability, learning plans), address objections, and close enrolments.

2) Outreach & Lead Generation

• Support and participate in recruitment activities such as open houses, trial class promotions, school/community outreach, and recruitment events.
• Proactively generate leads through referrals, partnerships, community touchpoints, and local marketing initiatives.
• Provide on-the-ground feedback to improve marketing messages and lead quality.

3) Sales Pipeline & Follow-up Management

• Maintain a structured sales pipeline: lead tracking, follow-up cadence, conversion updates, and reporting.
• Ensure accurate records of enquiries, next steps, and outcomes in the centre’s tracking tools/CRM.
• Prepare regular updates on pipeline health and conversion performance.

4) Admissions, Onboarding & Front Desk (Part-time Component)

• Coordinate onboarding from registration to first lesson: class placement, scheduling, and parent communications.
• Liaise with parents on queries, lesson arrangements, and student progress updates (in coordination with teachers).
• Monitor service quality: feedback collection, parent experience, and basic checks on teacher delivery standards (with management oversight).
• Support smooth front desk operations during assigned shifts.

Requirements

• Singapore Citizen / Permanent Resident / Long-term local resident.
• Minimum Diploma qualification; Degree is an advantage.
• 1–2 years’ experience in direct sales or customer-facing roles (education sales, training sales, retail sales, corporate outreach, or similar).
• Strong communication and presentation skills in English and Chinese (spoken and written).
• Target-driven, confident with follow-ups, and comfortable handling objections and closing.
• Able to work on weekends for recruitment events (time-off provided).

What We Offer

• Basic salary + commission with OTE commission of ~$24,000/year, and unlimited upside for strong performers.
• Structured training on programmes, sales scripts, and parent handling; ongoing coaching.
• Clear progression pathway (based on performance):
• Sales Representative → Team Lead / Centre Operations Lead → Centre Operations Manager
• Supportive team environment with hands-on exposure to both sales and centre operations.

How to Apply

Please submit your resume with a short note describing:

1. Your relevant sales/customer-facing experience, and
2. Why you are interested in education and student enrolment.

Only shortlisted candidates will be contacted.