Overall Job Objectives

We are seeking experienced and dynamic individuals to deliver exceptional food and beverage service within INITIA Group’s F&B brands. The F&B Ambassador will act as the face of the brand, providing personalized customer experiences while maintaining high service standards. The role involves actively supporting the Outlet In-Charge to enhance sales performance and ensure customer satisfaction through professional service and hospitality.

Core Responsibilities 

• Minimum 1–2 years of experience in the food and beverage or customer service industry.

• Strong interpersonal skills with the ability to build positive relationships with customers and team members.

• Self-motivated, reliable, and able to work independently with minimal supervision.

• Excellent communication skills and a service-oriented mindset.

• Positive, confident, and approachable personality with the ability to handle diverse customer interactions.

• Familiarity with POS systems and basic operations of an F&B outlet is preferred.

Job Specifications 

• Minimum 1–2 years of experience in the food and beverage or customer service industry.

• Strong interpersonal skills with the ability to build positive relationships with customers and team members.

• Self-motivated, reliable, and able to work independently with minimal supervision.

• Excellent communication skills and a service-oriented mindset.

• Positive, confident, and approachable personality with the ability to handle diverse customer interactions.

• Familiarity with POS systems and basic operations of an F&B outlet is preferred.

Key Deliverables

• Deliver exceptional customer experiences, ensuring professional and personalized service.

• Drive outlet sales through effective promotion and upselling of products and services.

• Maintain service efficiency by handling POS/ordering systems and addressing customer feedback promptly.

• Ensure adherence to cleanliness, safety, and operational standards.

• Represent the brand professionally, embodying its values and maintaining a positive image.

Benefits of the role 

• Career Progression

• Working location will be premium location at Orchard area

• Collaborative and inclusive work environment that values creativity and innovation.

• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

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If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

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You may visit our website to learn more about us: https://initia.sg/

APPLY NOW!