Clinic Receptionist

We are seeking a friendly, professional, and organised Clinic Receptionist to be the first point of contact for our patients. You will play an important role in creating a welcoming environment while ensuring the smooth day-to-day operations of the clinic.

Responsibilities:

• Greet patients and visitors warmly, providing excellent customer service
• Manage appointment scheduling, cancellations, and reminders
• Answer phone calls, emails, and patient enquiries promptly
• Maintain accurate patient records and handle data entry
• Assist in billing, payments, and processing insurance claims (if applicable)
• Coordinate with healthcare providers to ensure efficient patient flow
• Keep the reception area neat and presentable

Requirements:

• Strong communication and interpersonal skills
• Professional, courteous, and patient-focused attitude
• Good organisational and multitasking abilities
• Basic computer literacy (MS Office, scheduling software, etc.)
• Prior experience in customer service or healthcare reception is an advantage

Why Join Us?

• Supportive and collaborative team environment
• Opportunities to learn and grow within the healthcare field
• Meaningful role where you make a positive difference in patients’ experiences