Responsibilities:

· Processing of sales orders, delivery orders, and invoices accurately ad timely

· Communicate and coordinate efficiently with colleagues of all departments ensuring timely order fulfilment

· Provide feedback on the efficiency of the customer service process.

· Answer all product-related questions in a polite manner and addressing queries promptly.

· Prepare written and verbal quotations to customers timely and accurately

· Follow up on inquires through communication channels, maintaining strong customer relationships at all times

· Actively promote the Fischer Bell brand to Establish and develop new leads with potential customers

· Support the development of new and existing products

· Bookkeeping of customers’ transactions, complaints and all necessary records.

· Maintain a professional and positive attitude on all times

· Continuously improve product knowledge and sales skills to provide exceptional service

· Other duties as assigned by management

Outdoor Sales Responsibilities:

· Identifying potential customers and gathering information about their needs and preferences.

· Visiting potential clients at their locations to present products or services, demonstrate features, and explain benefits.

· Establishing rapport and maintaining strong relationships with existing and potential customers to ensure customer loyalty and repeat business.

· Preparing and delivering compelling sales presentations tailored to the specific needs of each customer, highlighting how the product or service can solve their problems or meet their requirements.

Requirements:

·Min. O levels and above

· Ability to handle customers amicably and maintain professional customer service skills

· Excellent oral and written communication skills

· Meticulous and detail-oriented

· Proficient in MS Office application such as Word, Excel

· Class 3 Driving License

· Possess proactiveness and willingness to learn

· Sales Experience Preferred

· Proactive in generating leads