Import role

• Attend calls, emails from other agents on cargo arrival notice

• Receive pre-alert through email from sales support and overseas agents

• Monitor shipments (arrival date, time, short landed, survey, missing)

• Transfer and create job information into company in-house system

• Break-bulk console and direct consignments

• Co-ordinate with contractor for airlines and agents cargo clearance

• Correspond with overseas offices on general import inquiries

• Attend to customers’ requests for flight info, cargo, and delivery status, permit, invoice, etc

• Attend to POD requested by overseas and local customers

• Respond query from the Singapore Customs, e.g., Compound, Z02, refund etc

• Prepare and issue invoices and billings to close the jobs

• Filing of documents

• Any ad-hoc duties as may be assigned by the company’s management

Export role

• Prepare and execute Air Waybill, for perishables, general cargo, consolidated shipments, etc using Freight Master

• Prepare export documents (eg cargo acceptance checklist, cargo security certificate, indemnity letter etc) and airline labels

• Ensure all export cargo are properly marked and labelled prior to transfer to airlines

• Give instructions to Drivers/Cargo-hands on the transfer of cargo for export

• Declare Export Cargo Clearance Permit including Certificate of Origin (CO)

• Any ad-hoc duties as may be assigned by the company’s management

Requirements

-At least 1 year relevant experience in freight forwarding

-Proficient in Microsoft Office

-Team player with good attitude and initiative