Key Responsibilities:

Operations & Process Management:

- Oversee day-to-day business operations to ensure efficiency.

- Develop, implement, and improve operational policies and procedures.

- Ensure compliance with company policies, industry regulations, and safety standards.

- Identify and resolve operational challenges to enhance business performance.

Strategic Planning & Business Growth:

- Assist in setting and executing business objectives and strategic goals.

- Analyze operational data to identify areas for improvement.

- Work with senior management to optimize company resources and drive growth.

- Implement best practices to increase productivity and profitability.

Team Leadership & Workforce Management:

- Supervise, mentor, and train employees to enhance performance.

- Set clear objectives and track team performance.

- Foster a positive work environment that promotes teamwork and accountability.

- Handle staffing issues, including recruitment, training, and performance evaluations.

Financial & Budget Management:

- Assist in budgeting, forecasting, and financial planning.

- Monitor operational expenses and identify cost-saving opportunities.

- Ensure that financial targets and key performance indicators (KPIs) are met.

Stakeholder & Customer Relations:

- Maintain strong relationships with vendors, clients, and partners.

- Address customer concerns and ensure a high level of service delivery.

- Negotiate contracts and agreements to benefit the company.

Technology & Process Improvement:

- Implement and manage operational technology and software.

- Streamline workflows to improve efficiency and reduce costs.

- Stay updated with industry trends and incorporate best practices.

Qualifications & Skills:

- Bachelor's degree in Business Administration, Operations Management, or a related field (preferred).

- Proven experience in operations management or a similar leadership role.

- Strong leadership, problem-solving, and decision-making skills.

- Excellent communication and interpersonal abilities.

- Proficiency in operations management software and data analysis tools.

- Ability to manage multiple priorities and work in a fast-paced environment.