Operations Coordinator (Ocean Freight)

• 5 days, 9am- 5.30pm
• Address: Fort Canning
• Salary: $3000 -$3400

Job scope:

• Liaise effectively with subcontractors, carriers, overseas agents, internal departments and clients to ensure timely and accurate shipment execution.
• Provide regular updates to customers regarding shipment status, schedules, and any changes to arrangements.
• Coordinate collection and delivery schedules with sub-contractors, including warehouse handling and cargo readiness.
• Work closely with carriers to manage Bill of Lading (BL) issuance and collection and oversee payment arrangements.
• Manage end-to-end operational tasks across import/export shipments, cross-border trucking, and cross-trade movements.
• Prepare and process customs declarations in compliance with regulatory requirements.
• Generate accurate billing and invoices, ensuring completion before monthly financial cut-off dates.
• Maintain operational records and ensure data accuracy in internal systems.
• Support continuous improvement initiatives to enhance service delivery and cost efficiency.
• Collaborate with business development, sales and indoor sales team to resolve shipment issues and improve client satisfaction.
• Assist in vendor performance reviews and contribute to operational reporting when needed
• Contributes to team effort by accomplishing related results as needed
• To perform other duties and tasks as assigned
• Adhere to all company policies in areas of Compliance, HSSE&Q, Code of Business Conduct, Employee Handbook

Requirements:

• At least 2 years of relevant work experience in the freight forwarding industry
• Must be familiar with Microsoft Word and Excel

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474