Job Description

• Assist in overseeing Airport operations as required.
• Assist in coordinating airport operations including planning staff schedules, and relevant reports/paperwork.
• Assist in the re-deployment of staff where required and ensure that manpower requirements are met for all the various staff groups.
• Assist in training new staff in the department and ensure product knowledge is accurately delivered to staff.
• Participate and help the staff with the daily operations.
• Possess full knowledge of handling airport services provided by the company.
• Responsible for all ordering, inventory, stationery, and stocks for daily use for own department.
• Receiving and maintaining records and accounts for all flights serviced and attended.
• Attend to vendors’ queries, feedback, and complaints in a timely professional way.
• Conducting and submitting monthly flight lists for accounting purposes.
• Any additional duties (including hands-on duties) as required.

Requirements

• Minimum Degree and above
• Minimum 4 years’ relevant industry experience, with a demonstrable sound knowledge of airport operations and customer service with an airline, airport or ground handling company
• Minimum 2 years in a management or leadership role
• Able to work on shifts and weekends/ PH.