Responsibilities

·       Shipping documentation (import/ export/ LC/ documentation/ Bill of Lading / FTA Agreement)

·       Provide customer support for shipments and advise various country customary rules and regulations; provide after-sales support and following up with client till the whole transaction is completed.

·       Advise clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.

·       Ensure smooth and efficient shipment movement

·       Book the consignment (freight / transporters / forwarders) in accordance with costs and price strategy of the company

·       Handling customer enquires or complaints

·       Recommend shipping solutions to minimize cost & optimize profit

·       Send all necessary information and documentation to clients / agents / sea companies / forwarders accurately and on a timely basis

·       Liaise and maintain good relations with agents and shipping companies.

·       Conduct Market & Cost analysis on Shipping Line Rates

·       Overseas Agency Maintenance and Development

·       Develop and grow new accounts by identifying prospects, performing thorough research and analysis on sales options 

·       Maintenance good relationship with existing customers

·       Participate, develop, and implement strategic initiatives by working closely with the management 

 Requirements:

·       Preferably Junior to Executive specializing in Sales – Corporate, Logistics/Supply Chain or equivalent  

·       Minimum 1 year of working experience in the related field

·       Minimum GCE ‘O’ Level