The Nurse Manager will be responsible for the day-to-day operations, improvements and enhancements of clinical nursing services within the nursing home so as to ensure safe, high quality, efficient and cost-effective care is delivered to residents and their families. He/she will oversee a team of registered and enrolled nurses, nursing aides, healthcare assistants. In addition, he/she will work with multi-disciplinary care providers such as occupational therapists, physiotherapists, medical social workers, clinical counsellors and others.

Professional Roles

· Coordinate teamwork in total resident’s care with the care staff, delivering quality service to residents, relatives and visitors.

· Identify needs for improvement in delivery of service and standard of care by maintaining direct resident’s contact and involvement in resident’s care.

· Develops and support team building among care staff during day to day operation and ensuring that effective and co-operative working relationships are maintained.

· Evaluate and maintain standard of service by conducting regular meetings, team discussion, clinical training and guidance, orientation, instruction, re-organization in nursing functions and work process, policies and procedures.

· Demonstrate problem solving skills to resolve problems / conflicts among care staff, residents or their family members Ensure effective and efficient of staff management resources, equipment and other material pertaining to resident’s care and the Home

· Interprets policies, procedures objective and standards to constantly motivate staff to perform at their optimal level in day to day operation

· Identify needs for improvement in delivery of services and standards of care by maintaining direct resident contact and involvement in resident’s care

Quality

· To effectively coordinate, manage and evaluate the services of the Home, ensuring that high standards of nursing care and resident safety are delivered at all times in accordance with the legal, professional and Nursing Home requirements

· Participate as a member of the health team via attending relevant ward rounds, meetings and team conferences, and involved in discussion of resident-related issues.

· Maintain self-development through continuing education.

Training and Development

· Attending meet-ups with AIC, MOH, and other stakeholders in ensuring the quality, standards and guidelines of the nursing home are maintained and enhanced.

· Collaborates with the Nurse Educator in identifying training needs of the staff.

· Collaborates with students and undergraduates in Projects/Learning Experiential in Geriatric Setting

Administration

· Assessment and coordinating of residents for new admission referral and prior discharge from hospitalization

· Oversee the staff planning roster to ensure sufficient of staff coverage in accordance to the effectiveness of delivering quality nursing care to the residents

· Direct the formulation and implementation of policies, procedures and standard of practice

· Responsible to supervision, evaluation and disciplining the performance of all staff within scope of responsibility

· Assesses the educational and appraisal performance needs of employees in collaboration with ADON and Registered Nurses