The Job:

• Support Service Manager by communicating with customers on the Service calls
• Create service ticket
• Issue Digital Service Report (DSR) for engineers
• Prepare service work orders
• Prepare and send service quotations and contracts to customers and follow-up with the service purchase order
• Issue Service Invoices in accordance with the company policies and timelines
• Follow-up with customers on the service overdue
• Complete processing of warranty invoices to factories
• Maintain and update customer information in the CRM system
• Prepare and generate weekly and monthly reports relating to service KPIs
• Provide general administrative support such as hotel bookings, ordering of office supplies

Interestedapplicants can send their detailed resumes to [email protected] call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599