Job Summary

As a Network Professional L2 (Routing and Switching), you will manage and support network operations, incident resolution, and service requests to ensure secure, reliable network performance.

Responsibilities

• Support daily network operations by managing incidents, resolving problems, and restoring services efficiently
• Fulfill network service requests involving routing, switching, DNS, and static IP configurations following Change Management procedures
• Create and maintain accurate documentation of network configurations, diagrams, mappings, processes, and service records
• Assess, track, and manage advisories related to network device vulnerabilities, patches, and firmware upgrades
• Plan and apply security patches and firmware upgrades to network devices to maintain system integrity and security

Required competencies and certifications

• Hold a minimum CCNA certification in routing and switching, demonstrating foundational network expertise

Preferred competencies and qualifications

• Possess a relevant Diploma or Bachelor’s Degree in Computer Engineering or equivalent
• Have at least 7 years of hands-on experience with network devices such as Cisco Nexus switches, Catalyst switches, ASR Routers, Infoblox, Networking Monitoring Tools, and Cisco DNAC
• Hold CCNP certification for advanced network proficiency
• Demonstrate excellent problem-solving skills in fast-paced, complex environments