Job Summary

To ensure maximum uptime, security, and performance of customer IT infrastructure by managing the full lifecycle of networking hardware and server systems from design to troubleshooting.

Responsibilities

• Architect and configure LAN, WAN, and WLAN networks to meet customer requirements and optimize connectivity
• Install, maintain, and manage routers, L2/L3 switches, Fortinet firewalls, and load balancers to ensure reliable network hardware performance
• Manage VPN tunnels (Site-to-Site and Client-to-Site), VLAN segmentation, and routing protocols including OSPF and BGP to maintain secure and efficient network traffic flow
• Coordinate with ISPs to manage internet circuits and resolve external connectivity issues promptly
• Administer Windows Server (2019/2022) and Linux (RHEL) environments to maintain stable server operations
• Manage Active Directory, Group Policy (GPO), DNS, and DHCP services to support directory and network services
• Maintain virtual environments using VMware vSphere or Microsoft Hyper-V, including resource allocation and VM snapshot management
• Implement security best practices to harden servers and network devices against cyber threats
• Execute regular OS and firmware patch management to mitigate vulnerabilities
• Manage enterprise Antivirus/EDR solutions and email security gateways to protect endpoints
• Oversee daily backup processes to ensure data integrity and availability
• Use monitoring tools such as PRTG and SolarWinds to proactively track traffic patterns and system health
• Serve as escalation point for L2/L3 troubleshooting of complex technical issues beyond general IT support capabilities
• Maintain accurate network diagrams, asset inventories, and standard operating procedures (SOPs) documentation

Preferred competencies and qualifications

• CCNA/CCNP (Cisco), MCSA/MCSE (Microsoft), or VCP (VMware) certifications
• Strong knowledge of TCP/IP, subnetting, and the OSI model
• Experience with Storage Area Networks (SAN) and Network Attached Storage (NAS)
• Familiarity with automation and scripting tools such as PowerShell, Python, or Ansible
• Analytical mindset with ability to work effectively under pressure during outages
• Clear communication skills for articulating technical issues and documenting changes and incidents
• Minimum 2 years of relevant industry experience
• 5 day week @ AMK

Maestro HR
damien lee tian hong
R1106726
16C8462