Key Highlights:

• Office Hours: Monday-Friday
• Nearest MRT: Nicoll Station
• Join a museum education programme team supporting vendor coordination, educator management, on site programme delivery, feedback collection, and reporting to ensure smooth execution of learning experiences across museum venues.

Key Responsibilities:

Programme Coordination and Operations

• Support the day-to-day coordination of museum-based learning programmes across multiple venues

• Work with external vendors to manage scheduling, assignments, and administrative arrangements for museum educators

• Assist in operational planning and execution of education programmes within museum settings

Stakeholder Management

• Maintain working relationships with museum educators, vendors, and internal education teams

• Act as a liaison to ensure smooth communication and issue resolution across stakeholders

• Track and surface operational issues and feedback from programme delivery

Quality Assurance and Field Support

• Support on-site check-ins and observation of education sessions to ensure programme delivery standards are met

• Provide input on educator readiness and facilitation effectiveness based on observations and feedback

Feedback and Reporting

• Collect, organise, and consolidate feedback from students, educators, and stakeholders

• Support preparation of reports and summaries based on feedback analysis and programme outcomes

General Support

• Assist in other education-related projects and initiatives as required by the team.

Key Requirements:

• Diploma/Degree in a relevant field.

• Passion for education, museums, and public engagement

• Strong interpersonal and stakeholder engagement skills

• Good communication skills, both written and verbal

• Detail-oriented, organised, and able to manage multiple tasks

• Proficient in Microsoft Office tools, especially Excel for basic data analysis and reporting

• Able to work in a fast-paced environment and manage competing priorities

• Self-driven, adaptable, and comfortable working independently as well as in a team

Only shortlisted candidates are notified. Thank you.

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BGC Group Pte Ltd (Outsourcing)

EA 05C3053