· Address user tickets regarding hardware, software and networking

· Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems

· Guide users with simple, step-by-step instructions Conduct remote troubleshooting

· Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs

· Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests

Good Pay + Good allowance + Good Bonus

• Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

• Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )