**Role Summary**

Responsible for the safe, timely, and compliant delivery of prescription medications and pharmaceutical products to clinics, pharmacies, hospitals, and residential patients across Singapore.

Key Responsibilities

**Medicine-Specific Deliveries**

- Transport prescription drugs, over-the-counter (OTC) medications, and pharmacy orders.

- Handle temperature-sensitive medicines using van or refrigerated vehicles

**Route & Time Management**

- Execute optimized delivery routes to meet strict pharmacy schedules and patient time windows.

- Prioritize STAT/urgent medication requests (e.g., antibiotics, palliative care drugs).

**Regulatory Compliance**

- Adhere to **Good Distribution Practice (GDP)** guidelines for pharmaceuticals (Health Sciences Authority).

- Maintain audit-ready temperature logs and vehicle hygiene records.

**Documentation & Security**

- Verify orders, collect signatures, and submit digital proof of delivery (ePOD).

- Secure high-value medications during transit (no unattended vehicles).

**Customer Protocol**

- Interact discreetly with clinics, pharmacists, and patients during handovers.

- Report delivery issues (e.g., patient unavailability, damaged packaging) immediately.

**Licensing & Record**

- Valid Singapore **Class 3/3A** driving license.

- No major accident for the past 2 years

**Medicine handling experience preferred** (e.g., pharmacy deliveries, healthcare logistics).

**Operational Skills**

- Punctual, organized, and adaptable to early/late shifts (incl. weekends).

- Tech proficiency: GPS apps, e-delivery platforms, temperature monitors.

**Physical Ability**

- Lift medicine parcels (≤20kg) and walk short distances for drop-offs.

Why This Role Matters

→ Directly impacts patient health by ensuring **life-saving medications arrive safely and on time**.

→ Rigorous compliance focus avoids regulatory penalties (e.g., broken cold chain = spoiled drugs).