Company Overview

I Make Carpentry was founded to elevate carpentry work standards by anticipating client needs and using advanced technology for accurate designs and quotations. We prioritize professionalism, respect, and transparency, ensuring clients make informed decisions with no obligation to quote.

Job Summary

Lead client engagement and project coordination by researching leads, managing client expectations, and preparing timely proposals to support business growth in the carpentry industry.

Responsibilities

• Research and generate qualified leads to expand the organisation’s client base
• Conduct cold calls and follow up with potential clients to secure business opportunities
• Lead the team to gather client requirements and design briefs, ensuring clear communication and managing client expectations effectively
• Plan and monitor project timelines to meet deadlines and deliverables
• Coordinate with the team to prepare detailed proposals including cost estimates for timely submission
• Build and maintain strong client relationships to enhance customer retention
• Compile and organise presentation materials tailored for client meetings
• Arrange and present mock-ups or samples to clients to support decision-making
• Develop and maintain marketing collaterals to support brand visibility and client engagement
• Perform additional duties as assigned to support business operations

Preferred competencies and qualifications

• Diploma or Degree in any discipline
• Minimum 2 years of relevant experience, preferably in the interior design industry
• Proficient in Microsoft Office applications including PowerPoint and Excel
• Strong communication, presentation, and interpersonal skills
• Positive mindset with a proactive “can do” attitude
• Dynamic, resourceful, and meticulous work approach