Leads functional teams and works directly with and supports Officers and Directors, up to and including Senior Vice President level, in executing effective Regional strategies, plans and controls. Ensuring optimum profitability and achievement of the immediate and near-term business goals and objectives, Customer Experience KPI’s, whilst minimising associated risks and costs.
Acts as a FedEx Leadership role model, to the highest ethical and professional standards. Utilizes PSP and drives cross functional collaboration and engagement to deliver superior results to our shareholders while providing exceptional customer experience. Ensures that own functional teams have the competencies, capabilities and tools to consistently deliver on goals and objectives; develops and motivates individuals and teams, to ensure understanding and achievement of those. Ensures the effective deployment of Company performance management, succession planning and talent management. Prioritises “Safety Above All”, by cultivating a proactive, safety-focused working environment. Empowers team members to create the innovative solutions for our customers