You will be part of the tenant relations team based at the assigned mall,responsible for building strong tenant relationships. By engaging tenants onregular performance discussions, you gain deep understanding of customer needs, business direction and future growth plans with regards to retail space requirements. This position calls for someone with strong analytical, interpersonal and communication skills.

Responsibilities

• Maintain good landlord-tenant relationships
• Track and analyse business performance of tenants
• Engage tenants on performance discussion and opportunities for expansion
• Conduct regular meetings with tenants to understand their business needs and directions
• Liaise with tenants on operational feedback and leasing matters
• Support the Central Leasing team in terms of lease management and administration
• Ensure tenants adhere to the lease terms
• Ensure property tax levied is in line with committed rentals
• Analyse tenants’ sales data for reporting
• Provide management, malls and other departments with relevant leasing reports when required
• Assist CM/GM on yearly budgeting, forecast with respect to income arising from Leasing activities

Requirements:

• Degree or Diploma in Estate Management, Building, Business Administration, Marketing, or equivalent
• Strong communication, interpersonal and presentation skills
• Good command of spoken and written English
• Knowledge of Microsoft Office applications is required
• Systematic, organized, and meticulous 
• Self-motivated and able to work under pressure with tight deadlines
• Sound understanding of thereal estate and retail industries