Key Responsibilities

• Leadership & Strategy: Develop and implement business strategies, set goals, and oversee daily operations to meet objectives.
• Team Management: Recruit, hire, train, schedule, and evaluate employees; provide coaching and disciplinary action when needed.
• Performance & Development: Monitor performance, provide feedback, resolve conflicts, and create opportunities for employee growth.
• Operations: Manage budgets, control costs, ensure quality standards, and report on operational metrics and performance.
• Communication: Act as a liaison between staff and senior management, communicating expectations and business updates. 

Core Duties

• Staffing: Plan staffing levels, hire, onboard, and manage employee schedules.
• Goal Setting: Establish individual, team, and company goals, breaking down long-term objectives into actionable tasks.
• Resource Management: Oversee budgets, expenses, and ensure teams have necessary tools and supplies.
• Problem Solving: Address customer complaints, internal conflicts, and operational issues.
• Reporting: Prepare reports on team progress, performance, and financial metrics for executives.