Key Responsibilities:

1. Oversee the day-to-day operations of the restaurant, ensuring smooth and efficient service.
2. Manage and lead the restaurant team, including hiring, training, scheduling, and performance evaluations.
3. Maintain high standards of food quality, presentation, and hygiene in compliance with company policies and regulations.
4. Handle customer feedback and resolve any service issues promptly and professionally.
5. Monitor inventory levels and ensure cost control in purchasing and stock management.
6. Develop and implement sales strategies, promotions, and marketing initiatives to increase revenue.
7. Analyze financial reports (sales, costs, profits) and implement corrective actions where necessary.
8. Ensure compliance with all health and safety regulations.
9. Build a positive team environment and motivate staff to deliver excellent customer service.
10. Liaise with suppliers, contractors, and relevant authorities when required.