📝 Job Description

The Manager of a Foot Reflexology center oversees daily operations, ensures service quality, and manages staff performance. Key responsibilities include:

• Supervising reflexologists and front-line staff to maintain professional standards.
• Scheduling shifts and managing manpower allocation.
• Ensuring customer satisfaction through service quality and complaint resolution.
• Overseeing hygiene, safety, and compliance with health regulations.
• Managing inventory of supplies (oils, towels, sanitizers, etc.).
• Training and mentoring staff to improve skills and professionalism.
• Handling administrative tasks such as payroll, reporting, and record-keeping.
• Coordinating marketing or promotional campaigns to attract customers.

✅ Job Requirements

Employers typically expect the following qualifications and skills:

• Experience: 5–7 years in reflexology, spa, wellness, or hospitality management.
• Leadership Skills: Ability to lead, motivate, and discipline staff effectively.
• Customer Service: Strong interpersonal skills to handle clients and resolve issues.
• Knowledge: Understanding of reflexology practices and wellness services.
• Professionalism: High standards of hygiene, safety, and workplace conduct.
• Flexibility: Willingness to work evenings, weekends, and public holidays.
• Language Skills: Multilingual ability (e.g., English, Mandarin, or other regional languages) is often preferred in Singapore’s diverse customer base.