• Perform daily IT operation task including health checks, onboarding/offboarding of staff.
• Monitor and maintain desktops, servers and network to meet predefined service level.
• Monitor and maintain the Bank’s IT Telephony and recording system.
• Provide support and coordinate with users for disaster recovery and BCP drill.
• Provide support for trading floors and work closely with third party vendors (Bloomberg, Refinitiv, IPC)
• Install PC/LAN hardware and software and assist users in resolving PC/Printer/Phone system by performing troubleshooting.
• Periodic review, evaluate and standardize networking and server platform including hardware/software.
• Provide support in facility management if necessary.
• Conduct risk assessment and review to ensure compliance to Security guidelines to MAS TRM and Outsourcing.
• Work closely with vendor on patch management and maintenance of server room.

AML/CTF Responsibilities

• Support frontline and adhere to anti-money laundering / counter terrorist financing requirement and sanction risks controls in accordance with regulatory standards and CNCBI policies.

Qualifications

1.   Education Qualification

• Diploma / Degree in IT related discipline.

2.   Working Experiences

• 5 years’ experience in networking/security, preferably with experience in PC/LAN implementation and support.
• Working experience in banking environment.
• Familiar with the administration of Microsoft Windows operating system.
• Familiar with network protocol such as TCP/IP,OSPF, BGP, EIGRP.
• Familiar with different system/network security tools including IDS/IPS, Anti-virus solution.
• Familiar with the latest networking monitoring tools.
• Knowledge on wholesale banking business with experience on various trading platforms’ operation system.

3.   Professional Qualification / HKMA Enhanced Competency Framework Qualification / Professional Examination / License

• N.A