1. Catering Operations Management

• Plan, coordinate, and oversee end-to-end catering operations including order management, logistics coordination, and event execution

• Ensure operational efficiency, timely delivery, and adherence to quality standards

• Monitor and improve workflows, SOPs, and service processes

2. Client & Business Coordination

• Manage client communications, including requirement analysis, quotations, and service agreements

• Ensure client satisfaction through proactive engagement and service excellence

• Support business development initiatives, including corporate partnerships and catering growth strategies

3. Operational Planning & Logistics

• Coordinate with kitchen, procurement, and logistics teams for resource planning

• Forecast demand and manage inventory planning for catering requirements

• Oversee scheduling and deployment of manpower for events

4. Compliance & Quality Assurance

• Ensure compliance with Singapore food safety regulations and company policies

• Maintain hygiene, safety, and operational standards across catering activities

• Implement quality control measures and continuous improvement initiatives

5. Leadership & Team Supervision

• Supervise and guide operational staff during catering activities

• Assist in manpower planning, performance monitoring, and team coordination

• Develop leadership capabilities through structured training and mentorship

6. Management Training & Development

• Participate in a structured management training programme covering operations, finance, and business strategy

• Analyze operational performance and contribute to process improvements

• Prepare reports and recommendations for management review