Job Summary

You will manage employer enquiries and match suitable helpers, follow up on documentation and deployment, maintain strong customer relationships, and assist with daily agency operations in a maid agency setting.

Responsibilities

• Respond to employer enquiries and manage the helper matching process to meet client needs
• Recommend suitable helpers to employers based on their requirements
• Follow up on helper documentation and deployment to ensure timely processing
• Maintain positive relationships with customers to support ongoing satisfaction and loyalty
• Assist with daily agency operations to ensure smooth workflow and service delivery
• Communicate effectively with both employers and helpers to facilitate clear understanding and coordination

Preferred competencies and qualifications

• Experience in the maid agency industry
• Sales experience to support agency growth
• Strong communication and customer service skills
• Ability to work independently with responsibility