Lounge Experience Assistant [Changi Airport]
Lounge Experience Assistant [Changi Airport]
Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
Join us and create unforgettable experiences for travelers and visitors from around the world!
- Attend to all walk-in ticketing, retails and lounge sales and enquiries of guests
- Provide excellent customer service to guests and visitors at all times
- Perform end to end ticketing sales and cashiering duties, includes daily opening, closing, smooth transactions, generating and reconciling daily ticket sales reports
- Actively promote ticketing packages, promotions and sales at the main admission area
- Assist in the exhibition galleries to provide guests with an enriching and unforgettable experience and safeguarding the studio artifacts
- Ensure all studio artifacts are not tampered with
- Facilitate and coordinate guided tour of various group of people
- Maintain cleanliness of service area
- Ensure proper records of facility usage and that corresponding charges are keyed into system and maintained accurately
- Manage provision and service of food and beverages within the lounge in accordance with relevant product offering or as ordered by guest
- Prepare and serve the food and beverage such as hot meals, coffee, snacks to lounge guests
- Operate dishwashing machinery to clean all cutleries, chinaware, glassware and store them in the stations after drying
- Any other ad-hoc duties as assigned
Job Requirements:
- Min GCE ‘N’ Level with prior experience in customer service is an advantage
- Professional demeanor with good interpersonal and communication skills
- Able to handle customer enquiries tactfully
- Able to work independently and as part of a team
Working hours:
- Commit 6 hours / 12 hours rotating shift (eg. 6am to 12pm / 9am to 9pm)
- Working Location - Changi Airport
We regret to inform, only shortlisted candidates shall be contacted.
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EA License No: 90C3494 | EA Personnel No: R21100082 | EA Personnel Name: Mavis Goh En Qi
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