Key Responsibilities

• Process customer orders and check details in the computer system
• Plan delivery schedules and book transport vehicles
• Track active shipments and update clients on delivery status
• Solve shipping delays, damages, or missing items quickly
• Prepare shipping papers, invoices, and permits
• Work with warehouses and drivers to fix daily issues

Required Skills

• Good communication skills to talk with clients and teams
• Strong organization to handle many orders at once
• Problem-solving mind to fix delivery mistakes
• Basic computer skills for tracking tools and spreadsheets